MERCHANT
What is ONZ Merchant?
ONZ merchant is an account that offers discounted and flat rates for the business owner. Besides attractive rate, the merchant provided physical space and eCommerce store
What do i need to become a ONZ Merchant?
We required your business license and personal owner detail. Do contact our sales and marketing team at +673 8260699.
Can i get into ONZ Merchant, if i dont have an actual shopfront?
Yes, you can as long as you have the documents required.
Are there any sign up fees?
Yes, You may select a monthly or yearly subscription fee based on your requirement.
is there any sales fee?
We hear you, we offer 0% sales fee if you use your own payment gateway. otherwise, 3% will be charged using ours.
Will my outlet eligible for self pickup?
Yes, you may offer self pickup based on your ONZ Store setup.
When will i receive my first payment?
Your first payment will be made within 24 hours
USER
Whats is ONZ?
ONZ is a premier service for Pickup and delivery. ONZ also offers a collection of medicine and cross border collection.
How to use ONZ?
You just need to download and topup your wallet before proceeding.
Do you insured our items/parcel?
We offer up to BND5,000.00 coverage your items/parcels
Can i cancel my order?
You can cancel your order as long your order not yet been assigned to our runner.
Can i track my items/Parcels?
Yes, you can track and request POD for your items/parcels. Every pickup and delivery will provide a notification wither from your app or WhatsApp.
Can i request schedule pickup and delivery?
Yes, you can.
How is your rate calculation?
Our rate based on kilometer. If you interested on discounted rate. please refer to our merchant account.
I dont have credit/debit card for topup my wallet.
No worry, our finance team can assist you on the issue,
